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Money back guarantee

How it work?

We will process your request within 3 business days. All refund or credit requests must be made within 14 days of purchase. Customers deemed ineligible for our products and services may request a full refund at any time. We will review all other refund requests outside of these policies on a case-by-case basis. Unfortunately, we cannot refund or credit any money paid to the government. (such as filing fees) or to other third parties involved in processing your order. We also cannot refund any money paid by you to third parties, such as payments made to an independent attorney of Visa Me providing legal services under a separate attorney agreement.

RFE Support Guarantee

If you received a Request for Evidence (RFE) or other notice from U.S. Citizenship and Immigration Services (USCIS) due to an error made by Visa Me, we will assist you in responding to the government at no additional cost.

*If you received an RFE because you did not include the required documents even when Visa Me warned you about those missing documents, we will charge a fee of $300 to process the adjustments and submit a new application.

Guaranteed approval or your money back

If USCIS rejects your petition, Visa Me will refund 100% of the fees paid to Visa Me for the petition that was rejected. The following conditions apply:

Refund requests must be submitted within 30 days of the denial and must include a copy of the USCIS denial letter stating the reason for the denial.

The denial must not be due to your failure to timely respond to an RFE or USCIS inquiry, or failure to attend your interview.

All refunds are issued to the original purchaser's credit card only. Refunds will be processed within 14 days and may take an additional 3 to 5 days to post to your account.

Fees paid to the government or third parties are non-refundable.